We ship most items across Peninsular Malaysia within 3 working days. Working days include Monday-Friday, excluding holidays.
We ship most items to East Malaysia within 3 to 7 working days. Working days include Monday-Friday, excluding holidays.
We partner with Sure-Reach Express, GD Express and Yamato Transport (TA-Q-BIN Express) to ship your packages. You'll receive a shipping confirmation e-mail that will confirm a consignment note & live tracking. You may notice the tracking status might have not updated or slightly delayed. That's because the most couriers will only update tracking status on the next processing day.
Ensuring an On-Time Delivery
Please ensure the delivery address, receiver’s name and contact numbers are accurate and complete (including any business name if delivering to a work address) so that the delivery can be made on schedule. You can also specify a different delivery address while ordering and have your order delivered to your workplace or to your friends.
Please note that time-scales for delivery and delivery charges will vary depending on the availability of the items ordered, and your address. Please allow for extra time for deliveries to outside of the Kuala Lumpur metro area. We cannot accept orders from or deliver to addresses outside Malaysia. Please ensure that you have provided complete delivery address.
If no one is available at your address to take delivery, our delivery partner will make a maximum of two delivery attempts before returning the order to us, in which case, we reserve the right to consider that you have rejected delivery and that the Contract is therefore cancelled. In the event of cancellation of the Contract for non-delivery, kindly contact us within 2 weeks, or else your item will be forfeited.
Delivery of an order shall be completed when we deliver the item(s) to the address you gave us when placing your order. You own the item(s) once we have received payment in full from you in respect of such item(s) - unless and until the Contract is cancelled, in which case ownership of the item(s) reverts to us on our refund to you in respect of the cancelled item(s). The item(s) will be your responsibility from the completion of delivery of such item(s).
Incorrect address / Invalid address
If our delivery tracking system trace your address was incorrect postcode key-in , we have the right to change your delivery mode ,
Please enter with cautions the address to reduce time for delivery team make a arrangement for us provide the fast delivery for you.
Some of the location we did set the limit for the paper quantity:
1.Kuala Lumpur & Selangor - Unlimited Quantity Order
2.Peninsular Malaysia - Maximum 5 quantity of paper
3.Sabah & Sarawak - Paper product not available to purchase